RMA / RETURN MERCHANDISE AUTHORIZATION

Warranties
-All IC Memory modules have a lifetime warranty on manufacturers defects unless otherwise noted.
-IC Memory will not accept or replace any modified or damaged goods caused by misuse, improper handling, impact or neglect.
-All warranties begin from the date of IC Memory’s invoice. If you don’t have IC Memory‘s Invoice, please contact your supplier or reseller.
-If for any reason you find IC Memory modules unsuitable, you have 3 days to inform us and 7 days for a refund* or exchange* from the date of Invoice.
*not for special orders.

End user.
Please contact the reseller where you bought your product from.

Customer with our invoice.
Replacement Instruction on Defective products:
Simply fill in RMA form. Please provide your detailed information.
*- The fields are required to process this RMA form.
We will then reply with a RMA number which you can enclose with your returned item.

RMA Form
*Company Name:
*E-mail:
*Phone Number:
Fax Number:
*Contact Name:
*Invoice #:
*Date of Invoice:
*Item/Items:
*Q-ty:
*Description of Problem:	Problem you are having and environment (testes, systems config.) you are using.
*Enter the Number:

THE LIFETIME WARRANTY IS DUE TO NATURAL DEFECTS ONLY.